Q: How long is processing? 
A: Processing may take 4 weeks on all customizable jewelry.
Q: How long is shipping once the order is done processing? 
A: Standard shipping is 2-3 business days, and will be delivered through your local mail carrier.
Q: Where is my order?
A: You will receive an email once your order has been dispatched which will contain tracking information. You can also check the status of your order by emailing Sales@ShopBJeweled.com.
Q: Can I return my item?
A: As jewelry is considered an intimate and our items are customized, we do not currently accept returns.
Q: Can I cancel my order?
A: Your order begins processing as soon as it is placed, due to this we are unable to cancel an order.
Q: What happens if I forget to use a discount code?
A: Once your order has been placed we are unable to manually add the discount. Please note that the discount may be used on your next order if the code is still valid.
Q: Why won't my discount code work?
A: Accuracy: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout. 
Expired Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid. 
Eligible Items: From time to time we offer discount codes for selected items only and this will be stated in the terms and conditions of the discount code. 
Unique Codes: If you are lucky enough to receive a unique code from us, please note that it cannot be used in conjunction with any other discount code and the code can only be used once.